Fact: The IT Industry Isn’t A Front Runner of Digitization

Digitization touches all aspects of our life. The initial goal which is to create an archive of a physical document now is replacing the physical document itself. You don’t need tons of photo albums to collect your pictures; it’s being replaced by the gallery on your smartphone. There is also no need for making your …

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The Need for Digitizing Businesses in Southeast Asia

In this age of consumerism, the center of businesses is the consumer. Thanks to the rapid development of the business-digitizing process,  customer expectations have never been higher. Thus, simple automation of existing processes is barely enough; you need to accelerate to meet customers’ expectations and demands of your business. Customers want immediate access to services …

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Overflowing Advantages of Using Telemedicine in Southeast Asia

The Southeast Asian (SEA) region is comprised of many developing countries. There are hundreds of thousands of people in this region alone. Thus, it’s only natural that this region up until now is facing many health issues as well as overcrowding. Medical services in SEA for a large part of the population pale in comparison …

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Benefits of Accelerating Digitization in Businesses

The impact of digitization these days is inevitable and far-reaching as time passes by. Many businesses have definitely taken advantage of the impact of digitization. For example, a study stated that at the end of 2010, e-book sales constituted about 10 percent of total sales, with an expectation that it would rise to 25 percent …

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Integrating Chatbot to Qiscus Chat SDK

Chatbot is very popular in modern chat communication today. Having capability of automatically reply message by a system and displaying various rich type messages by the system will be very common use-case which people expected nowadays in every smart platform. The most popular use case of chatbot such as customer service bot for supporting e-commerce …

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Chat Feature Dilemma: Why Building is Not Always a Better Idea

In recent years, chat applications have shown significant growth and even surpassed social networks in terms of gaining active users. According to Business Insider Intelligence data, the number of combined users of the top four chat apps are larger than that of the top four social networks. In Indonesia alone, according to a research by …

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Qiscus Chat SDK Identity Management

In Qiscus Chat SDK, we need to set user via client SDK. Qiscus is using login_or_register concept for setting up the user in the Qiscus object. Parameters that need to be passed on by client side are ’email’ (unique and function as an id for the user), ‘password’, and ‘username’. User will be created if …

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The Dawn of New-Age Banking Technology with WebRTC

Perhaps there is no other business industry that defines the very idea of marble lobbies in high-rise office structures’ more than the financial industry consisting of revered banks and financial firms. In fact, the appearance of skyscrapers, well-polished desks, and professionals in suits are considered the signs of a reliable and secure financial institution. The …

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Common Pain Points of Online Learning Platform

It is undeniable that technology is growing rapidly these days. Nowadays, online learning is booming as market research firm Global Industry Analysts projects it will reach $107 billion in 2015. Online learning becomes the essential part of education as we can gather much information just by a click away. More importantly, it facilitates us when …

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