Learn More about Chat SDK and API

Understanding developer’s lingo such as Software Development Kit (SDK) and Application Programming Interface (API) might be complicated for commoners. Here is what you should know about these terms and how they have changed today’s tech industry. SDK, A Magic Kit for Developers The last word in the term SDK says a lot about its function. …

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TechTalk#103: Things about Chat & AI that C-Levels Must Know

The world is changing. New technologies are being discovered all the time. Such as Artificial Intelligence (AI);which has become one of the foremost future investment opportunities, along with Internet of Things (IoT), Clouds, Security, and Blockchain. Whatis.techtarget.com describes Artificial Intelligence as the simulation of human intelligence by machines. The concept was first raised in the …

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Qiscus X Kata.ai: A Business-Consumer Interaction Revolution

Currently, there are many communication mediums to connect businesses and one of them is via messaging applications. The results of the Forrester Consulting, a market research company that provides advice on existing and potential impact of technology, also states that companies which implement chat in their business processes have the potential to achieve a return …

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Telkom Indonesia: How Qiscus Helps to Face The Digital Disruption

As you probably already know, across Southeast Asia (SEA), especially in Indonesia, digital disruption has affected many sectors, be it in property, banking, insurance, and even the automotive industry. The Indonesia government, according to  Jakarta Globe, has tried many ways to accommodate to this phenomenon, adjusting policies while at the same time maintaining people’s freedom …

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TechTalk: Improving Digital Literacy in Indonesia

Having the fourth highest population in the world doesn’t necessarily mean that this makes Indonesia one with many experts and skilled workers. Based on data from the World Bank, Indonesia experienced high GDP growth per year (around 7%) in 1990 up to 1997, a pace that had never been seen in other Asian countries. However, …

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AI and Chat Trends in 2018

Hello, 2018! It seems that time has passed quickly through 2017 and now we’re welcoming 2018, just as quickly as how we saw digital technology causing significant disruption in many fields which inevitably brought along positive impacts. We can see how e-commerce has grown rapidly worldwide in 2017, especially in Southeast Asia (SEA). E-commerce continues …

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How Digital Trends Improve Healthcare for A Better Future

The world is changing rapidly like a chemical reaction that produces a new element with a giant catalyst called technology. Technology is not only a trend but also a basic necessity. The presence of technology sends our lives into a new dimension which is extremely technology-dependent. Ten years ago we saw technology as the thing …

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Introducing Omnichannel Chat Solution

Omnichannel Chat Communicating with customers is at the top of many a businesse’as lists of things to do right. The point of contact between a business and a customer can make or break a company. So setting up easy and quick engagement strategies is a key principle. On the other hand, social media platforms such …

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