Enabling Conversations in Retails Company

Retails market has grown tremendously in recent years, especially e-commerce that is now growing and shifting as a new trend worldwide, particularly in Indonesia. Why Indonesia? Look at the graph below; the internet is now a primary requirement in Indonesia since a half of Indonesian or around 132.7M Indonesians have internet access. Consequently, the amount …

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Top 5 Insights From Us! Special Gift for You

On February until March, we published more than 20 articles and reports on Qiscus.com. Listed below are the five most popular insights of Qiscus thinking, based on visits to our website and blog. The takeaways? Looking at the list, it’s clear that you, our audience were hungry for perspectives on case study not only specific …

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Creativity Process You Can Learn: Story of UI/UX Designer Qiscus

Being creative doesn’t mean that we have to be good at creating something, nor to have a “good” looking inside the creativity. Being creative is just a matter of creating something. If we look at the definition of create based on Merriam-Webster, you might be surprised that there are no aesthetic words like good, beauty …

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How We Help Customer Service of Crowdfunding Platform

As a medical crowdfunding platform, WeCare.id has a noble goal to provide free access to decent health facilities for less fortunate people. They realized that the most efficient way right now to get these services to patients in remote areas in Indonesia is by going digital, thus WeCare.id adopt every measure to facilitate the healthcare …

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How to Integrate Qiscus Chat SDK Into Ionic Apps

Indonesia is an active user of smartphones, which is why so many local and foreign companies are competing to build mobile applications. However, the needs of mobile developers are not proportional to the number of existing developers. So Ionic is a tool that targets web programmers to be able to create mobile apps with the …

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#TechTalk 106: New Expectations of Millennial Customers

Saturday (17/03) Qiscus held a monthly event, TechTalk, with the theme “New Expectations of Millennial Customers”. Taking place in CO&CO Space, the event was attended by participants from various professional backgrounds. This TechTalk is the 106th event held by Qiscus. In this event, Rizal Rahman, Founder of Cilsy.id and Distra Vantari, Founder Talkabot.id  attended as …

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Chatbot Failed to Fulfill Customer’s Request: How Do We Respond?

Bots have emerged and transformed into a startling new phenomenon since Facebook launched it’s Messenger platform, which is equipped with an Artificial Intelligence (AI)-powered chatbot.[1] After a year has passed, chatbots have now become viral and messaging apps equipped with chatbot functions have been on the rise. Nearly over 100,000 developers have dabbled with and …

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