TechTalk: Happiness is When Others Can Grow With Us

Human beings need community. It has helped us evolve and survive since the beginning of our time. It satisfies a basic human need which is to seek interaction and collaboration. With the constant evolution of communities, the definition of community and business have been reinvented as a result. Furthermore, a community is a front line …

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Lead Your Business to Conversational Commerce

Digitalization is everywhere. It changes everything into something that can be accessed anytime, anywhere. The widespread phenomenon of digitalization impacts many aspects in various fields and industries. One of these is the change in consumer behavior. This change occurred as an evolution from conventional trading to electronic commerce (E-Commerce), which brings about the new phenomenon …

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Some Rules to Follow Before Entering Live Video in Fintech

Are you working in a financial institution such as in the insurance industry, a bank, or mortgage? Then you must have been aware of the fact that for the last decade, innovations in the financial service industry has focused predominantly on customer experience. According to Juan Gonzalez, Frost & Sullivan’s Research Manager for its Digital …

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Protocol for Modularity in Swift

We often develop an app in a short time but it is a very complex process. To meet the delivery target, it would be better to use some pod dependencies. SJProgressHUD is one of the modular dependencies available for displaying popup or loading processes which is available on Cocoapods. The alternatives are SVProgressHUD, MBProgressHUD, JQProgressHUD. …

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4 Benefits of Live Video in Enhancing Customer Banking Experience

Smartphone and tablet user bases are increasing rapidly, and because of the millennial market development which sees mobile banking technology, as well as online services, becoming more accessible to users, consumers now can conduct their personal banking anytime and anywhere they wish. By using smartphones, it enables a new payment paradigm and also creates a …

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How To Create Simple Custom Chat Rooms Using Qiscus Chat SDK

Business is a place where a seller meets a buyer. Buyers, also known as customers, have different personalities and various needs. The seller’s duty is to provide what is needed and make it fulfill the customer’s needs. That principle also applies in Qiscus. We are always dealing with consumers who have various needs because every …

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Integrating Chatbot to Qiscus Chat SDK

Chatbot is very popular in modern chat communication today. Having capability of automatically reply message by a system and displaying various rich type messages by the system will be very common use-case which people expected nowadays in every smart platform. The most popular use case of chatbot such as customer service bot for supporting e-commerce …

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Qiscus Chat SDK Identity Management

In Qiscus Chat SDK, we need to set user via client SDK. Qiscus is using login_or_register concept for setting up the user in the Qiscus object. Parameters that need to be passed on by client side are ’email’ (unique and function as an id for the user), ‘password’, and ‘username’. User will be created if …

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