Digitization and It’s Pitfalls

I have just finished a #TechTalk on Twitter. I shared 10 key points on the pitfalls of digitization based on extensive research by McKinsey. If you missed it, below is the compilation of the tweets. Overview/Background: Based on an extensive research conducted by McKinsey, companies are indeed adopting digitization strategies. However, the research proved that …

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Live Your Entire Live in Chats

WeChat has pioneered the whole revolution of “chat as the universal interface” – ie you can, for all intents and purposes, live your entire life within WeChat by simply having conversations or chats. In fact, other popular chat applications are learning from WeChat very closely to make their applications ‘omnipresent’ in our lives. “The strategy of WeChat …

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The Risk of Disintermediation

What is disintermediation? In simple terms, it means the removal of middle persons or intermediaries between producers and consumers. For instances: Customers can buy books from authors directly without the need for physical book stores (distributors) or even book publishers Patients can get the help they need from doctors directly, without the need for hospitals. …

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Will You be Disrupted?

When we talk about digital disruption, the business leaders out there will be split into two camps.. or let’s make that three camps. The first are those who believe that they are sheltered and are confident that their industry or at least they themselves will not be disrupted. The second are those who believe that …

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The Highlights of Our 2017 Retreat

This is a reflection by Muhammad Md Rahim, COO of Qiscus. We have just ended our annual retreat – an event we all, including all our own family members, look forward to every year. It is the time we refresh, review, refine and revitalize ourselves in preparation for the exciting journey ahead. Qiscus as a …

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Refining Education One Call and One Chat at A Time

The concept of e-learning has actually been introduced since the dawn of the internet, dating back to as early as 1992 when The Electronic University Network offers a Ph.D. program via America Online. But now, we are moving towards m-learning. We are already seeing schools seriously adopting m-learning to overcome certain constraints in education, especially …

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Co-Founder of Qiscus: Thank you KUM2017

A commendable event indeed. I don’t usually write about the events I attended or the people I met on Qiscus’ Official Blog. But I think, my experience in KUM warrants it. KUM2017: Business owners/entrepreneurs from 8 ASEAN countries came together with the purpose of networking and finding opportunities for business collaborations. Sounds like a normal convention …

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The Need to Bring Your Services Your Clients’ Palms

In mid 2016, The International Telecommunication Union estimated that there will be whooping 7,1 billion mobile phone subscriptions worldwide by the end of the year. Oh wait, that’s actually almost the global population count! (which currently stands at 7.5 billion). More fascinating is the fact that it is not uncommon to find families in a …

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The Changing Reality: Marble Lobbies VS Virtual Network

Marble lobby is the sign of a respectable business. That along with skyscrapers, polished looking receptionist behind the desk, and that shiny giant-sized company logo above it. But taking technology and virtual entrepreneurs into consideration, one might begin to ponder “Is marble lobby still a valid barometer to a successful business?” Lest we forget, Uber …

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