AI and Chat Interface in FinTech App

2016 is over, and it seems like bots are a new trend that has arose. The bots invasion has begun. Many industries are trying to exploit bots to elevate their businesses. E-commerce companies are using bots to complete their carts as are medical apps, who are utilising bots  to give quick answers to user queries …

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In-App Chat: Redesigning the Banking Experience

Have you ever considered how much time you waste facing the automatic teller machine? The traveling time from your place to the ATM, then time spent queueing up, and finally the time taken for completing the transaction itself. Today the financial world has been revolutionised. It has transformed all of your “wasted” time into something …

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Integrating Kata.ai Bot into Qiscus SDK Chat App

Kata.ai is an Indonesian Artificial Intelligence (AI) service provider focusing on creating and integrating chatbot into available conversation service clients such as Messenger, Line, Telegram, Slack or even generic messaging service clients (those are called channels in Kata.ai). The good news is that if you are using Qiscus Chat SDK to build your chat application, …

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Basic “Attachment” Features in Qiscus Chat SDK

Qiscus Chat SDK Qiscus Chat SDK offers lots of features and easiness on integrating user to user in-app chat feature into your apps. You can just simply add Qiscus.buildChatWith(“”) and it will automatically display the whole chat UI and functionalities of chatting application inside your app. Also read: “Create a Simple Echo ChatBot Using Qiscus SDK“ …

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How to Engage Online Communities in Your Business

A community is an inseparable part of businesses. The community here refers to every single stakeholder, including customers, employees, and any person or organization who is relevant to your business.  Nurturing communities in business can be beneficial, be it online communities or offline. Social networking, especially, will be a prominent part of your business marketing …

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When Your Doctor is Only a Click Away

In the current times, life expectancy is increasing year by year. According to the World Health Organization, the World Life Expectancy has risen to a five-year span between 2000 to 2015. Japan is leading with an average life expectancy of 83.68 years. This condition has resulted in the increase of the elderly population in the …

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TechTalk: Happiness is When Others Can Grow With Us

Human beings need community. It has helped us evolve and survive since the beginning of our time. It satisfies a basic human need which is to seek interaction and collaboration. With the constant evolution of communities, the definition of community and business have been reinvented as a result. Furthermore, a community is a front line …

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Lead Your Business to Conversational Commerce

Digitalization is everywhere. It changes everything into something that can be accessed anytime, anywhere. The widespread phenomenon of digitalization impacts many aspects in various fields and industries. One of these is the change in consumer behavior. This change occurred as an evolution from conventional trading to electronic commerce (E-Commerce), which brings about the new phenomenon …

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Some Rules to Follow Before Entering Live Video in Fintech

Are you working in a financial institution such as in the insurance industry, a bank, or mortgage? Then you must have been aware of the fact that for the last decade, innovations in the financial service industry has focused predominantly on customer experience. According to Juan Gonzalez, Frost & Sullivan’s Research Manager for its Digital …

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