How Qiscus Helps Doku Improve Customer Experience

In this digital era and the rising of financial technology (FinTech), people are making payments  not only via banks, but also using electronic money (e-money). The traditional paper money is fast becoming outdated and it is being replaced by the convenient and easy-to-use e-money, although not completely. More than just digital money like in banks, …

Continue reading

The Digital Revolution of Insurance in Indonesia

Indonesia is undoubtedly one of the most enticing markets in the world and the most attractive insurance market in Asia with a high potential in profitability and growth. With more than 250 million people, the country is enthroned as one of the largest economic zones in the world. But there is no guarantee that every …

Continue reading

Ruangguru: Enhanced customer engagement with in-app features

Distance learning has been popularized by an application focused on education, all thanks to globalisation. A recent survey by Statisca found that education apps are the third most downloaded application for Apple users at a rate of 8.47% in October 2017. In Indonesia, similar applications that can be downloaded via mobile phone have been promoted …

Continue reading

The Rising Phenomena in InsureTech with Omnichannel

While you may be well aware of the rise in FinTech, have you ever heard about the new duo, Insurance and Technology? If we have to classify it, InsureTech is a sector under the bigger umbrella Fintech. To put it simply, it is the application of technology, created to solve one of the finance industry …

Continue reading

How Chat Interface Boosts Customer Retention in Mobile Apps

We live in the day where application existence means business. While applications in the past help businesses in getting customers, that’s not the case anymore. Nowadays, we can get customers even with growth hacking. Growth hacking is mostly found in start-ups and, is an attracting way to gain growth in revenue. For early start-ups, “growth” …

Continue reading

Beyond Social Media: The Next Frontier for Businesses

How many social media accounts do you have? Facebook, Twitter, Path, Instagram,  or LinkedIn? Are they all used up? Social media is exploding everyday. It’s bombarded by various content that sometimes render it unattractive. It has pushed many users to leave their accounts due to the boredom and exasperation of seeing irrelevant content. It seems …

Continue reading

Options Available for Startups Keen on Chat

Nowadays getting involved in communities requires you to have dynamic approaches and dedication, just like building other relationships. Not to mention with marketing, it demands you to always advance towards and embrace practicality, especially for budding businesses like startups. Startups need to practise efficiency in order to become more stable, sometimes even more so than …

Continue reading

Video Call and Chat: New Automotive Shopping Experience

While car buyers  would conventionally be  more eager to shop offline at a car showroom, some companies have started  to digitize their system to embrace a new era. This is the effect of advancing technology that are always being renewed, especially in FinTech. Even car business owners  are beginning to revolutionize their by offering digital …

Continue reading

AI is My Lawyer!

As one of the most hated professions by public opinion, lawyers, nonetheless, have also become one of the most sought after. Especially in these raging rise of the economic atmosphere in Southeast Asia, by 2025, law firms’ capability of handling clients will become much more significant. To top it off, the market is ridiculously huge, …

Continue reading

What if Elon Musk Was Wrong about AI?

It is crystal clear that Artificial Intelligence (AI) is already within us. We are surrounded by smart machines which have amazing capabilities to self-learn such as Siri, Uber and Netflix. The impact of Artificial Intelligence is inevitable; it fills our daily lives, without having to mention that this phenomena might be disruptive in the future. …

Continue reading