4 Pain Points of Using Social Chat Apps for Work

There have been numerous talks on chats being almost the de facto communication platform in the working world. Indeed, popular chat applications like whatsapp, FB Messenger, Google Hangout etc have made it really easy for professionals to reach out to clients. Additionally, with reliable video calls, businesses are empowered to service clients remotely. All these are thanks to …

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Unlimited Possibility for Going Mobile

Technology is created to make a better life for humanity. It cannot replace the human needs of intimate and physical interactions. These needs are still there, but the way or the channel they are accessed are further facilitated by technology.  Both offline and mobile-based channels have the same aim of bringing the best services companies …

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A Consultant’s Pain Point and How RTC Solves It

Consultants do receive lots of requests for ‘quick’ consultations (for free that is). These quick consultations come in the form of simple questions asked via WhatsApp or other real-time chat and call applications. But Lo and behold! Those quick consultations ended up taking hours of consultants’ valuable time. This means opportunity costs, particularly if your business model is based on …

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Live Your Entire Live in Chats

WeChat has pioneered the whole revolution of “chat as the universal interface” – ie you can, for all intents and purposes, live your entire life within WeChat by simply having conversations or chats. In fact, other popular chat applications are learning from WeChat very closely to make their applications ‘omnipresent’ in our lives. “The strategy of WeChat …

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BBM’s Fight Back: Learning from China’s WeChat

Whatsapp has exceeded 1 billion users. Similarly for Facebook Messenger. Both are one of the top messaging apps used in this region – for both social and work purposes. One player that is seemingly lagging behind in the race is BlackBerry Messenger (BBM) which made an arguably smart move in 2013 by propelling its Messenger …

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Bringing Care into The Palms of Patients

We are seeing an aggressive revolution of the professional service industries – a ‘wave of virtualisation’ is hitting multiple industries and pressurising professional service firms to rethink, restrategise and transform the way they bring their services to their clients. The healthcare industry is probably one of the industries that is the hardest or most ‘insulated’ …

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Slack, We Admire You, But We Found Something Better

Slack VS Facebook Workplace VS Microsoft Teams VS…… The list goes on. We honestly do admire Slack. It’s ability to fight an uphill battle of being the main, if not default, work messaging application is commendable, considering that there are many big players like Facebook and Microsoft offering free (or almost free) messaging services which …

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The Need to Bring Your Services Your Clients’ Palms

In mid 2016, The International Telecommunication Union estimated that there will be whooping 7,1 billion mobile phone subscriptions worldwide by the end of the year. Oh wait, that’s actually almost the global population count! (which currently stands at 7.5 billion). More fascinating is the fact that it is not uncommon to find families in a …

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The Changing Reality: Marble Lobbies VS Virtual Network

Marble lobby is the sign of a respectable business. That along with skyscrapers, polished looking receptionist behind the desk, and that shiny giant-sized company logo above it. But taking technology and virtual entrepreneurs into consideration, one might begin to ponder “Is marble lobby still a valid barometer to a successful business?” Lest we forget, Uber …

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