Top 5 Insights From Us! Special Gift for You

This month we published more than 20 articles and reports on Qiscus.com. Listed below are the five most popular insights of Qiscus thinking, based on visits to  our website and blog. The takeaways? Looking at the list, it’s clear that you, our audience, were hungry for perspectives on how digital technologies are disrupting not only …

Continue reading

TechTalk#103: Things about Chat & AI that C-Levels Must Know

The world is changing. New technologies are being discovered all the time. Such as Artificial Intelligence (AI);which has become one of the foremost future investment opportunities, along with Internet of Things (IoT), Clouds, Security, and Blockchain. Whatis.techtarget.com describes Artificial Intelligence as the simulation of human intelligence by machines. The concept was first raised in the …

Continue reading

Why AI (Artificial Intelligence) Could Be Your Best Friend

The era of AI and Chatbots While some people may consider Artificial Intelligence as a threat to humanity, it is real that AI is now a part  and is gradually dominating every aspect of our lives. AI is the brain behind the intelligence system that happens these days. For example, chatbots that greet us or …

Continue reading

AI Chatbots are Changing the Tide of the Banking Industry

In recent days, financial services are changing faster than most people, especially the layman, can anticipate. The rise of Artificial Intelligent (AI) technology in this decade is changing the tide of the financial industry, especially in banking. Before, AI was mainly used by social media platforms as a means to keep users engaged. However, recently, …

Continue reading

How Businesses Today are Implementing Chatbots to Elevate Their Services

Chatbots are an incredibly hot topic right now. The implementation of chatbots in several industries has become a new normal. The integration and amalgamation of messenger apps and bots allow businesses to utilize applications. Such as Facebook Messenger, LINE, WhatsApp, and in-app chat as tools for customer engagement. Chatbots as a Solution as Businesses Continue …

Continue reading

Facing the Change in Hospitality Industries With Chatbots

The technology had been advanced to help our lives easy and convenient. The emergence of artificial intelligent (AI) through chatbots has affected not only finTech, but also hospitality and travel industries. To serve a massive amount of customer, an efficient and cost-saving chatbots has become a better option and could even make the companies grow. …

Continue reading

Why the Insurance Industry Must Go Digital

The emergence of the digital era has made our lives as modern people, especially for those who live in urban areas, easy, fast-paced, and dependent on the Internet and Technology. Businesses and stakeholders are also being challenged by this phenomenon. Take the example of Uber, where some have said that it has killed conventional taxis. …

Continue reading

How Qiscus Helps Doku Improve Customer Experience

In this digital era and the rising of financial technology (FinTech). People are making payments  not only via banks, but also using electronic money (e-money). The traditional paper money is fast becoming outdated and it is being replaced by the convenient. And easy-to-use e-money, although not completely. sdk More than just digital money like in …

Continue reading

The Digital Revolution of Insurance in Indonesia

Indonesia is undoubtedly one of the most enticing markets in the world and the most attractive insurance market in Asia with a high potential in profitability and growth. With more than 250 million people, the country is enthroned as one of the largest economic zones in the world. But there is no guarantee that every …

Continue reading