AI and Chat Interface in FinTech App

2016 is over, and it seems like bots are a new trend that has arose. The bots invasion has begun. Many industries are trying to exploit bots to elevate their businesses. E-commerce companies are using bots to complete their carts as are medical apps, who are utilising bots  to give quick answers to user queries …

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In-App Chat: Redesigning the Banking Experience

Have you ever considered how much time you waste facing the automatic teller machine? The traveling time from your place to the ATM, then time spent queueing up, and finally the time taken for completing the transaction itself. Today the financial world has been revolutionised. It has transformed all of your “wasted” time into something …

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Basic “Attachment” Features in Qiscus Chat SDK

Qiscus Chat SDK Qiscus Chat SDK offers lots of features and easiness on integrating user to user in-app chat feature into your apps. You can just simply add Qiscus.buildChatWith(“”) and it will automatically display the whole chat UI and functionalities of chatting application inside your app. Also read: “Create a Simple Echo ChatBot Using Qiscus SDK“ …

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Is Your Business Ready to Face Digital Disruption?

In the past 10 years, there have been perceptions of online shopping as something that is unsafe. And unable to replace conventional shopping as we usually do at department stores. Many stores nowadays actually sell their products conventionally in their stores, but they also promote and sell them online to reach larger markets. Also, in …

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4 Pain Points of Using Social Chat Apps for Work

There have been numerous talks on chats being almost the de facto communication platform in the working world. Indeed, popular chat applications like whatsapp, FB Messenger, Google Hangout etc have made it really easy for professionals to reach out to clients. Additionally, with reliable video calls, businesses are empowered to service clients remotely. All these are thanks to …

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Unlimited Possibility for Going Mobile

Technology is created to make a better life for humanity. It cannot replace the human needs of intimate and physical interactions. These needs are still there, but the way or the channel they are accessed are further facilitated by technology.  Both offline and mobile-based channels have the same aim of bringing the best services companies …

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A Consultant’s Pain Point and How RTC Solves It

Consultants do receive lots of requests for ‘quick’ consultations (for free that is). These quick consultations come in the form of simple questions asked via WhatsApp or other real-time chat and call applications. But Lo and behold! Those quick consultations ended up taking hours of consultants’ valuable time. This means opportunity costs, particularly if your business model is based on …

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Live Your Entire Live in Chats

WeChat has pioneered the whole revolution of “chat as the universal interface” – ie you can, for all intents and purposes, live your entire life within WeChat by simply having conversations or chats. In fact, other popular chat applications are learning from WeChat very closely to make their applications ‘omnipresent’ in our lives. “The strategy of WeChat …

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