Integrating Chatbot to Qiscus Chat SDK

Chatbot is very popular in modern chat communication today. Having capability of automatically reply message by a system and displaying various rich type messages by the system will be very common use-case which people expected nowadays in every smart platform. The most popular use case of chatbot such as customer service bot for supporting e-commerce …

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Chat Feature Dilemma: Why Building is Not Always a Better Idea

In recent years, chat applications have shown significant growth and even surpassed social networks in terms of gaining active users. According to Business Insider Intelligence data, the number of combined users of the top four chat apps are larger than that of the top four social networks. In Indonesia alone, according to a research by …

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Qiscus Chat SDK Identity Management

In Qiscus Chat SDK, we need to set user via client SDK. Qiscus is using login_or_register concept for setting up the user in the Qiscus object. Parameters that need to be passed on by client side are ’email’ (unique and function as an id for the user), ‘password’, and ‘username’. User will be created if …

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Common Pain Points of Online Learning Platform

It is undeniable that technology is growing rapidly these days. Nowadays, online learning is booming as market research firm Global Industry Analysts projects it will reach $107 billion in 2015. Online learning becomes the essential part of education as we can gather much information just by a click away. More importantly, it facilitates us when …

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3 Reasons Given to Us on Why CEOs Took the Jump

In the course of our work, we have spoken to many CEOs of not just big enterprises, but also small companies and even non-profit organizations. While the former did have the muscle to take on new technologies, what surprised us was that there were small companies and also non-profit organizations which were pretty much hungry …

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8 Incredible Uses For WebRTC Technology

Are you new to the Web Real Time Communication (WebRTC) technology? Before you dismiss it as just another chat or video call app in the market, know that WebRTC has caused the disruption of several industries and yours might be one of them. WebRTC is a game-changing technology that every business should at least give …

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Chat Increases Conversion Rates

There’s a lady who’s sure all that glitters is gold And she’s buying a stairway to heaven. When she gets there she knows, if the stores are all closed. With a word she can get what she came for. Ooh, ooh, and she’s buying a stairway to heaven. Stairway to Heaven by Led Zeppelin. A …

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Chat is Playing a Bigger Role in E-Commerce

Consumers spend a significant portion of their lives chatting via popular messaging and social media applications. Interactions between friends are more frequently than not, carried out via chats which are a great way to make new friends and engage existing friends. For eCommerce businesses targeting the Gen-Y and Gen-Z consumers, this is one important thing to note. In today’s …

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The Rise of Ed-Tech: Meet the Next Revolutionary Education Platform

Just like any growing country worldwide, Indonesia has an enormous appetite for quality education. As the 4th largest education system in the world, the country has an equally big, if not bigger, problem to tackle when it comes to improving its education front. The diverse geographic condition of Indonesia, lack of infrastructures and corruption rate …

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