How to Engage Online Communities in Your Business

A community is an inseparable part of businesses. The community here refers to every single stakeholder, including customers, employees, and any person or organization who is relevant to your business.  Nurturing communities in business can be beneficial, be it online or offline. Social networking, especially, will be a prominent part of your business marketing strategies. …

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Handling Multiple Datasources Using Repository Pattern

Building an iOS client-server based application is easy. You can do it in 3 steps: (1) Place an Alamofire pod dependencies into your project then (2) call the API from UIViewController and (3) show its results on your View. For example, we want to create simple To-do list app and we have an api endpoint …

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Protocol for Modularity in Swift

We often develop an app in a short time but it is a very complex process. To meet the delivery target, it would be better to use some pod dependencies. SJProgressHUD is one of the modular dependencies available for displaying popup or loading processes which is available on Cocoapods. The alternatives are SVProgressHUD, MBProgressHUD, JQProgressHUD. …

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How To Create Simple Custom Chat Rooms Using Qiscus Chat SDK

Business is a place where a seller meets a buyer. Buyers, also known as customers, have different personalities and various needs. The seller’s duty is to provide what is needed and make it fulfill the customer’s needs. That principle also applies in Qiscus. We are always dealing with consumers who have various needs because every …

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Making your Apps “Chatable”

As a Software developer who create an app for clients, we might often find this in the requirement: “able to chat with other users” Which basically the owner want chat functionality in the app to let users talk and interact each other without the need to open other social messaging apps. This is needed to …

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Create a Sophisticated Conversational Commerce using Qiscus Chat SDK

Conversational commerce is an important tool for retailers, especially for those who have a huge online presence as it is able to offer big opportunities to meet rising demands for better customer experiences and more personalization. Since customers are now savvier and influenced by infinite amounts of data, they are expected to be more selective …

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Create WhatsApp-Like WebApp Using Qiscus Web Chat SDK – Part 1

In this tutorial, we’ll try to create a WhatsApp-like web-app using Qiscus web chat SDK. We focus mainly on the user interface. More functionality will be discussed in another tutorial. Pre-requisite Before we can start working, we need to prepare necessary files for this tutorial. They are qiscus SDK javascript file and CSS file. We also need fontawesome …

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Integrating Chatbot to Qiscus Chat SDK

Chatbot is very popular in modern chat communication today. Having capability of automatically reply message by a system and displaying various rich type messages by the system will be very common use-case which people expected nowadays in every smart platform. The most popular use case of chatbot such as customer service bot for supporting e-commerce …

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Chat Feature Dilemma: Why Building is Not Always a Better Idea

In recent years, chat applications have shown significant growth and even surpassed social networks in terms of gaining active users. According to Business Insider Intelligence data, the number of combined users of the top four chat apps are larger than that of the top four social networks. In Indonesia alone, according to a research by …

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Qiscus Chat SDK Identity Management

In Qiscus Chat SDK, we need to set user via client SDK. Qiscus is using login_or_register concept for setting up the user in the Qiscus object. Parameters that need to be passed on by client side are ’email’ (unique and function as an id for the user), ‘password’, and ‘username’. User will be created if …

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