How to Integrate Qiscus Chat SDK Into Ionic Apps

Indonesia is an active user of smartphones, which is why so many local and foreign companies are competing to build mobile applications. However, the needs of mobile developers are not proportional to the number of existing developers. So Ionic is a tool that targets web programmers to be able to create mobile apps with the …

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How to Create Customer Service Chat with Qiscus

On January the 2nd, 2018 we announced our new customers service solution package called Omnichannel Chat Solution. We personally called it Qismo. Qismo is an accelerator package as a solution for customers service. It is an integrated service which connects customers to merchants via currently available messaging services in the market such as FB messenger, Line, and …

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Introducing Omnichannel Chat Solution

Omnichannel Chat Communicating with customers is at the top of many a businesse’as lists of things to do right. The point of contact between a business and a customer can make or break a company. So setting up easy and quick engagement strategies is a key principle. On the other hand, social media platforms such …

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Qiscus Chat and Call SDK: Enhancing the Healthcare Industry

Telemedicine and telehealth, both of them often used interchangeably. Have become fine examples of the application of technology in an otherwise traditional healthcare industry. As similar as they may seem to be, there is a clear distinction between both: telemedicine is only limited to clinical services, while telehealth is far wider, encompassing health services like …

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WebRTC: An Introduction

While video calls seemed to be a fantasy 20 years ago, now, it is as mundane as talking to your neighbor. Almost no human being with a smartphone and an Internet connection had never used this technology before. Furthermore, web-based video conferences have found its place in people’s lives. webrtc Video conference, online chat, and voice …

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Beyond Social Media: The Next Frontier for Businesses

How many social media accounts do you have? Facebook, Twitter, Path, Instagram,  or LinkedIn? Are they all used up? Social media is exploding everyday. It’s bombarded by various content that sometimes render it unattractive. It has pushed many users to leave their accounts due to the boredom and exasperation of seeing irrelevant content. It seems …

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The Different Types of Chat Bots

When you hear the word bot, what comes to  mind at that moment? You might think about how bad bots are. Interestingly, if you do a  Google search on “What are bots?”, the keyword will give rise to 50% negative results.  People are usually more aware of the “bad bots”, the type of bots that …

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AI is My Lawyer!

As one of the most hated professions by public opinion, lawyers, nonetheless, have also become one of the most sought after. Especially in these raging rise of the economic atmosphere in Southeast Asia, by 2025, law firms’ capability of handling clients will become much more significant. To top it off, the market is ridiculously huge, …

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What if Elon Musk Was Wrong about AI?

It is crystal clear that Artificial Intelligence (AI) is already within us. We are surrounded by smart machines which have amazing capabilities to self-learn such as Siri, Uber and Netflix. The impact of Artificial Intelligence is inevitable; it fills our daily lives, without having to mention that this phenomena might be disruptive in the future. …

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