The Essential Guide to WhatsApp Business API
WhatsApp, a personal real-time messaging network that allows millions of people to stay connected with others, has proliferated…
How to Integrate Email to Qiscus Multichannel
In our previous article, we talked about how we can integrate Twitter DM into Qiscus Multichannel using custom…
Integrating Twitter Direct Message into Qiscus Multichannel
By default, Qiscus Multichannel provides several channels that you can activate as your source of incoming messages. However,…
Integrating Dialogflow v2 into Qiscus Multichannel
This article is an update to the previous one about Integrating Dialogflow into Qiscus SDK. Dialogflow v2 embraces…
Integrating LINE@ into Your Qiscus Multichannel Chat
Many companies are now aware of how important it is to improve their customers’ satisfaction. Several methods were…
How Smart Agent Allocation in Qiscus Multichannel Chat Can Handle Your Customers’ Needs
In the case of modern customer service, each of single customer has their own query and needs. As…
How to Implement Qiscus Chat SDK JavaScript in Electron
There are several cases where chatting can be done in a desktop environment application. As Qiscus is not…
How to Use Burp Suite for Mobile App Testing
When building a mobile app, several situations call for engineers to monitor the app’s Application Programming Interface (API).…
Moving from PRISM, A Migration Guide
PRISM has announced that it will stop its service to the merchants at the end of April 2019.…
How to Integrate Qiscus Smart Agent Allocation to CRM
Customer Relationship Management (CRM) system is arguably one of the key important components in all industry today. By…
