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4 Pain Points of Using Social Chat Apps for Work

There have been numerous talks on chats being almost the de facto communication platform in the working world. Indeed, popular chat applications like whatsapp, FB Messenger, Google Hangout etc have made it really easy for professionals to reach out to clients. Additionally, with reliable video calls, businesses are empowered to service clients remotely. All these are thanks to …

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There’s More to be Just E-Commerce

The development of information technology has brought significant transformation on how businesses engage their customers. Today’s trend demands a model that makes highly effective and efficient information sharing between businesses and customers, with great emphasis on excellent user experience. This trend forces companies to re-evaluate their customer engagement model, not only for internal improvements of …

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A Consultant’s Pain Point and How RTC Solves It

Consultants do receive lots of requests for ‘quick’ consultations (for free that is). These quick consultations come in the form of simple questions asked via WhatsApp or other real-time chat and call applications. But Lo and behold! Those quick consultations ended up taking hours of consultants’ valuable time. This means opportunity costs, particularly if your business model is based on …

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