in Insights
Build My Own VS Using A Third-Party Service: Cost-Saving Tricks I Wish I Knew
Live chat is expected to grow by as much as 87% in the next 12 to 18 months from now. The reason why live chat will expand so quickly is because more than half of all customers prefer using a platform that allows them to chat in real-time rather than calling a company’s customer service …
in Insights
Kiwari X Telkom: Changing How Employees Connect and Communicate
Communication is a significant aspect of teamwork and healthy internal communication is critical for a good teamwork and positive atmosphere in the workplace. In recent years the rise of internal communication apps has allowed companies to communicate directly with employees and monitor their level of engagement. You might be familiar with Slack, LINE, WhatsApp, or …
in Insights
How Halodoc Implemented Their Services to Simplify Healthcare Needs of More Than 1 Million Users
It is frustrating when our health fails, especially when it is sudden and ruins our daily functioning. On top of that, health issues are usually related to difficult access to good doctors and costly payment afterwards. Halodoc recognizes that health problems are unavoidable, hence they have recognized some potential pitfalls when it comes to health …
How to Create Customer Service Chat with Qiscus
On January the 2nd, 2018 we announced our new customers service solution package called Omnichannel Chat Solution. We personally called it Qismo. Qismo is an accelerator package as a solution for customers service. It is an integrated service which connects customers to merchants via currently available messaging services in the market such as FB messenger, Line, and …
in News
Qiscus Web SDK Version 2.6.0 is Now Live. Here’s What’s New!
We’ve recently launched our latest web SDK version. Version 2.6.0 brings a refreshed UI compared to its’ predecessor. In this post we’ll highlight changes brought by this version. A new UI style We’ve revamped the styling for the widget to have a slicker look. Here’s what it’s look like compared to its’ predecessor (version 2.5.11). The …
in Events
#TechTalk104: Apps with Chat or Without?
Saturday (10/02) Qiscus held a monthly event, TechTalk, with the theme “Apps with Chat or Without”. Taking place in Jogja Digital Valley, the event was attended by participants from various professional backgrounds. This TechTalk is the 104th event held by Qiscus. In this event, Rizqinofa Putra, Founder of Skyshi Digital Indonesia, attended as a speaker. …
in Insights
Why You Should Consider Utilizing Chat to Engage Millennials?
Millennials, or people in the 18 to 35 age range, are considered more complex and unconventional than the previous generations. Their sheer number compared to the other generations makes them influential in every sector, especially in Information Technology (IT) and mobile networking, where people can easily shift their interest to more convenient products. Reaching Millennials …
in News
How to Market Your Brand: Incorporating Brand Ambassador to Captivate Customers
Digitization has made a huge impact on business sectors, not only to services we provide but also to the brand marketing. Therefore, when it comes to brand marketing of products or services, the marketing team is expected to create a strategic move in a way that can make their brand stand out in the crowd. Chat SDK …
in Insights
How to Increase Your Revenue and Maintain Your Potential Customers
As the digital world is growing rapidly, some changes happen. The way we communicate, the way we share, even the way businesses develop. Now, chatting and sending messages are some of the ways to communicate and connect with other people. A long time ago, we used to send letters or emails with attachments and wait …
in Insights
How to be Very Useful for User? Chat Related Success Story
Monster X Jobr How many of you have filled in a full profile in various professional job search portals? Does it work? Sometimes, even if we have already filled in all the information needed in the professional job search portal we signed in to, we still do not get the information we want; job offer …
