Establishing Firmer Footing with A Brand New Website
Time couldn’t have flown faster; it seems like it was just yesterday that we wrote our year-end reflection…
Making Financial Services Inclusive
Based on the Global Financial Inclusion Index released by the World Bank, Indonesians’ bank accounts have grown by…
How to Use Burp Suite for Mobile App Testing
When building a mobile app, several situations call for engineers to monitor the app’s Application Programming Interface (API).…
Moving from PRISM, A Migration Guide
PRISM has announced that it will stop its service to the merchants at the end of April 2019.…
How We Do Crazy 8’s Remotely
I believe most of us have already heard about the word “crazy 8’s”. If you are a designer…
How to Integrate Qiscus Smart Agent Allocation to CRM
Customer Relationship Management (CRM) system is arguably one of the key important components in all industry today. By…
How to Embed Your Chatbot to Mobile App Using Qiscus Chat SDK
Customer expectation today, related to high-speed response to any business or services is very high. People are expecting…
A Year-End Reflection: Serving Others by Enabling Conversations
As people were making plans and packing up yet another box of fireworks to welcome the new year,…
Managing Multichannel Customer Service Chats for Better Experience
Chat apps are used increasingly more and more in Indonesia. According to a research conducted on 1,400 participants…
Meeting Your New Customers’ Expectations with Fintech
In early November 2018, the 112th Qiscus TechTalk was held, touching on how financial technology (fintech) can be…