in Insights
How We Help Customer Service of Crowdfunding Platform
As a medical crowdfunding platform, WeCare.id has a noble goal to provide free access to decent health facilities for less fortunate people. They realized that the most efficient way right now to get these services to patients in remote areas in Indonesia is by going digital, thus WeCare.id adopt every measure to facilitate the healthcare …
in Insights
Online Education Consultation Service: Creating Your Own Payment Gateway
With the evolution of technology, there has been an increased interest in companies providing online consultation services as a new mode of business. This novel service can be used in various fields, including education, health and law advocacy to name a few. The National English Centre (NEC) has also harnessed this up and coming trend …
in Insights
Maximizing Conversion in Your Business through The Implementation of Live Chat (Part II)
In the past, we used to have sales people to advertise our products.Thanks to technology, we now have an internet connection that enables businesses to advertise their products digitally. Thus, the website is created and starts being an essential tool so that business owners will not lose out on great opportunities to market their business. Now the …
in Insights
Maximizing Conversion in Your Business through The Implementation of Live Chat (Part I)
In the past, we used to have sales people to advertise our products.Thanks to technology, we now have an internet connection that enables businesses to advertise their products digitally. Thus, the website is created and starts being an essential tool so that business owners will not lose out on great opportunities to market their business. …
How to Integrate Qiscus Chat SDK Into Ionic Apps
Indonesia is an active user of smartphones, which is why so many local and foreign companies are competing to build mobile applications. However, the needs of mobile developers are not proportional to the number of existing developers. So Ionic is a tool that targets web programmers to be able to create mobile apps with the …
in Events
#TechTalk 106: New Expectations of Millennial Customers
Saturday (17/03) Qiscus held a monthly event, TechTalk, with the theme “New Expectations of Millennial Customers”. Taking place in CO&CO Space, the event was attended by participants from various professional backgrounds. This TechTalk is the 106th event held by Qiscus. In this event, Rizal Rahman, Founder of Cilsy.id and Distra Vantari, Founder Talkabot.id attended as …
in Insights
Chatbot Failed to Fulfill Customer’s Request: How Do We Respond?
Bots have emerged and transformed into a startling new phenomenon since Facebook launched it’s Messenger platform, which is equipped with an Artificial Intelligence (AI)-powered chatbot.[1] After a year has passed, chatbots have now become viral and messaging apps equipped with chatbot functions have been on the rise. Nearly over 100,000 developers have dabbled with and …
in Events
#TechTalk 105: Building Interactions through A Community
Building a collaborative startup community is not easy. There are no specific rules you need to follow. A community has its own set of ideologies and shared dreams between all of its players. In east Java, communities such as suWEc, FB Dev Circles Surabaya and Gerdhu have grown an ecosystem through the interactions within their …
5 Essentials of Qiscus Chat SDK You Didn’t Know Your Team Needed
There are several chat Software Development Kits (SDKs) that you can use to create a modern messaging app, such as Qiscus, SendBird, Layer, and Applozic. In this article, we will summarize the features of the Qiscus Chat SDK. Here are 5 essentials things about Qiscus Chat SDK that your team needs to know : 1. …
in Insights
Your Customers Want Omnichannel Customer Service Experience
There is no doubt that messaging apps have become a necessity for most people on a daily basis, whether it is to communicate with someone across the world or to promote and create a business. Today, messaging apps (including Facebook Messenger, WhatsApp, WeChat, Line and more) have eclipsed social media, in both total users and …
