How We Handle 10 Million Concurrent User Connections and 5 Million Messages Per Minute Throughput
Scalability has always been a priority in Qiscus. Our Research and Development (R&D) team has completed an extensive research and benchmarking exercise to identify the best way to handle high concurrent user connections. After much resources poured into this mission, we found the potent formula. In this article, we will share a gist of what we did to bring …
Things Brands Should Know Before Using WhatsApp Business API
People whose phones are connected to the Internet would most likely have WhatsApp installed in it, be it for casual communication or more serious ones, like work- or study-related. It is user-friendly, lighter than most chat platforms, and has already established a huge user base. About 1.5 billion people throughout the planet use this green …
Establishing Firmer Footing with A Brand New Website
Time couldn’t have flown faster; it seems like it was just yesterday that we wrote our year-end reflection as our New Year blog post, and now we’re already entering the second quarter of 2019. As you may recall from the blog post, Qiscus is fixing its eyes on enabling conversations between various parties, and we’re …
in Client Story, Insight
Making Financial Services Inclusive
Based on the Global Financial Inclusion Index released by the World Bank, Indonesians’ bank accounts have grown by 49% in 2017. This figure is a significant growth as just a few years ago in 2011, only a mere 20% of the population in Indonesia owned bank accounts. This growth in 2017 is also considered the …
in Tutorial
How to Use Burp Suite for Mobile App Testing
When building a mobile app, several situations call for engineers to monitor the app’s Application Programming Interface (API). One such situation is when engineers may want to test the app’s performance and vulnerabilities. Burp Suite is a software from PortSwigger that allows you to monitor an app’s API and to manipulate the requests that come …
Moving from PRISM, A Migration Guide
PRISM has announced that it will stop its service to the merchants at the end of April 2019. We welcome you to migrate your multichannel customer service solution to our service. Qiscus Multichannel Customer Service Chat is a multichannel customer service solution that connects customers to merchants through public messaging service, such as Facebook …
in News
How We Do Crazy 8’s Remotely
I believe most of us have already heard about the word “crazy 8’s”. If you are a designer in the term of software development, you might be familiar with it. Even if you haven’t heard about it, now I’m assuming that you hear it. So, what in the world is crazy 8’s? It is simply …
