Top 5 Insights From Us! Special Gift for You

This month we published more than 20 articles and reports on Qiscus.com. Listed below are the five most popular insights of Qiscus thinking, based on visits to  our website and blog. The takeaways? Looking at the list, it’s clear that you, our audience, were hungry for perspectives on how digital technologies are disrupting not only …

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Why Should The FMCG Industry Consider AI and Chat?

One of Indonesia’s achievements on the Southeast Asian economic stage is in the Fast Moving Consumer Goods (FMCG) sector. Indonesia has the highest increase rate, reaching up to 8.3% from the previous year in this sector. This industry could be an attractive option for investors because it has roused significant gross revenue, topping up to …

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TechTalk#103: Things about Chat & AI that C-Levels Must Know

The world is changing. New technologies are being discovered all the time. Such as Artificial Intelligence (AI);which has become one of the foremost future investment opportunities, along with Internet of Things (IoT), Clouds, Security, and Blockchain. Whatis.techtarget.com describes Artificial Intelligence as the simulation of human intelligence by machines. The concept was first raised in the …

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Telkom Indonesia: How Qiscus Helps to Face The Digital Disruption

As you probably already know, across Southeast Asia (SEA), especially in Indonesia, digital disruption has affected many sectors, be it in property, banking, insurance, and even the automotive industry. The Indonesia government, according to  Jakarta Globe, has tried many ways to accommodate to this phenomenon, adjusting policies while at the same time maintaining people’s freedom …

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AI and Chat Trends in 2018

Hello, 2018! It seems that time has passed quickly through 2017 and now we’re welcoming 2018, just as quickly as how we saw digital technology causing significant disruption in many fields which inevitably brought along positive impacts. We can see how e-commerce has grown rapidly worldwide in 2017, especially in Southeast Asia (SEA). E-commerce continues …

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How Digital Trends Improve Healthcare for A Better Future

The world is changing rapidly like a chemical reaction that produces a new element with a giant catalyst called technology. Technology is not only a trend but also a basic necessity. The presence of technology sends our lives into a new dimension which is extremely technology-dependent. Ten years ago we saw technology as the thing …

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Why AI (Artificial Intelligence) Could Be Your Best Friend

The era of AI and Chatbots While some people may consider Artificial Intelligence as a threat to humanity, it is real that AI is now a part  and is gradually dominating every aspect of our lives. AI is the brain behind the intelligence system that happens these days. For example, chatbots that greet us or …

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Use of Chats and Bots by The Hoteliers

Technological development nowadays has caused rocket progress for businesses to leverage on. Bots technology has allowed penetration by businesses into any barrier that limits the user-seller relationship. Every company today is always trying to improve its sales as best as possible in order to provide maximum satisfaction to the buyer and leave a positive impression …

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AI Chatbots are Changing the Tide of the Banking Industry

In recent days, financial services are changing faster than most people, especially the layman, can anticipate. The rise of Artificial Intelligent (AI) technology in this decade is changing the tide of the financial industry, especially in banking. Before, AI was mainly used by social media platforms as a means to keep users engaged. However, recently, …

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How Businesses Today are Implementing Chatbots to Elevate Their Services

Chatbots are an incredibly hot topic right now. The implementation of chatbots in several industries has become a new normal. The integration and amalgamation of messenger apps and bots allow businesses to utilize applications. Such as Facebook Messenger, LINE, WhatsApp, and in-app chat as tools for customer engagement. Chatbots as a Solution as Businesses Continue …

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