Donating with Convenience: Kitabisa.com’s Story in Using Qiscus Multichannel Customer Service Chat

“There are still a lot of good people in Indonesia.” That thought seems to be proven by Muhammad Alfatih Timur and Vikra Ijas, co-founders of Kitabisa.com, the first crowdfunding platform for social causes in Indonesia. Established since 2013, Kitabisa.com utilizes digital technology to systematically bridge good people, the community and organizations to be called #OrangBaik …

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How We Handle 10 Million Concurrent User Connections and 5 Million Messages Per Minute Throughput

Scalability has always been a priority in Qiscus. Our Research and Development (R&D) team has completed an extensive research and benchmarking exercise to identify the best way to handle high concurrent user connections. After much resources poured into this mission, we found the potent formula. In this article, we will share a gist of what we did to bring …

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