Qiscus Supports the Indonesian E-Commerce Sector: Optimizing Bukalapak’s Chat Feature

Instant chat messaging’s popularity is gradually increasing in Indonesia. eMarketer reported that in 2014, the recorded number of chat messenger users in Indonesia reached 37.6 million users. The amount is predicted to increase to 91.6 million users in 2019. This rapid enhancement affects the change of Indonesian’s customer behavior, who expects that services and products …

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Powerful Chat Engine That Changes How Employees Get Connected

Communication is a significant aspect of teamwork and healthy internal communication is critical for a good teamwork and  positive atmosphere in the workplace. In recent years, the rise of internal communication apps has allowed companies to communicate directly with employees and monitor their level of engagement. You might be familiar with Slack, LINE, WhatsApp, or …

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How to Engage Online Communities in Your Business

A community is an inseparable part of businesses. The community here refers to every single stakeholder, including customers, employees, and any person or organization who is relevant to your business.  Nurturing communities in business can be beneficial, be it online communities or offline. Social networking, especially, will be a prominent part of your business marketing …

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