Chat Feature Dilemma: Why Building is Not Always a Better Idea

In recent years, chat applications have shown significant growth and even surpassed social networks in terms of gaining active users. According to Business Insider Intelligence data, the number of combined users of the top four chat apps are larger than that of the top four social networks. In Indonesia alone, according to a research by …

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Qiscus Chat SDK Identity Management

In Qiscus Chat SDK, we need to set user via client SDK. Qiscus is using login_or_register concept for setting up the user in the Qiscus object. Parameters that need to be passed on by client side are ’email’ (unique and function as an id for the user), ‘password’, and ‘username’. User will be created if …

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WebRTC: The Dawn of New-Age Banking Technology

Perhaps there is no other business industry that defines the very idea of marble lobbies in high-rise office structures more than the financial industry consisting of revered banks and financial firms. In fact, the appearance of skyscrapers, well-polished desks, and professionals in suits are considered the signs of a reliable and secure financial institution. The need …

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Unlimited Possibility for Going Mobile

Technology is created to make a better life for humanity. It cannot replace the human needs of intimate and physical interactions. These needs are still there, but the way or the channel they are accessed are further facilitated by technology.  Both offline and mobile-based channels have the same aim of bringing the best services companies …

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WebRTC Simplified: Everything You Need to Know About WebRTC System

So, what is WebRTC system? You know that it’s the acronym for Web Real Time Communication. But what exactly does it do? How can it affect your business? And what’s all the fuss about implementing it to your operational? Does it really have a potential profit value? Crash-Course: History of Real-Time Communications WebRTC has been …

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The Risk of Disintermediation

What is disintermediation? In simple terms, it means the removal of middle persons or intermediaries between producers and consumers. For instances: Customers can buy books from authors directly without the need for physical book stores (distributors) or even book publishers Patients can get the help they need from doctors directly, without the need for hospitals. …

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Will You be Disrupted?

When we talk about digital disruption, the business leaders out there will be split into two camps.. or let’s make that three camps. The first are those who believe that they are sheltered and are confident that their industry or at least they themselves will not be disrupted. The second are those who believe that …

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The Need to Bring Your Services Your Clients’ Palms

In mid 2016, The International Telecommunication Union estimated that there will be whooping 7,1 billion mobile phone subscriptions worldwide by the end of the year. Oh wait, that’s actually almost the global population count! (which currently stands at 7.5 billion). More fascinating is the fact that it is not uncommon to find families in a …

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