Qiscus Supports the Indonesian E-Commerce Sector: Optimizing Bukalapak’s Chat Feature

Instant chat messaging’s popularity is gradually increasing in Indonesia. eMarketer reported that in 2014, the recorded number of chat messenger users in Indonesia reached 37.6 million users. The amount is predicted to increase to 91.6 million users in 2019. This rapid enhancement affects the change of Indonesian’s customer behavior, who expects that services and products …

Continue reading

Lead Your Business to Conversational Commerce

Digitalization is everywhere. It changes everything into something that can be accessed anytime, anywhere. The widespread phenomenon of digitalization impacts many aspects in various fields and industries. One of these is the change in consumer behavior. This change occurred as an evolution from conventional trading to electronic commerce (E-Commerce), which brings about the new phenomenon …

Continue reading