Why You Should Consider Utilizing Chat to Engage Millennials?

Millennials, or people in the 18 to 35 age range, are considered more complex and unconventional than the previous generations. Their sheer number compared to the other generations makes them influential in every sector, especially in Information Technology (IT) and mobile networking, where people can easily shift their interest to more convenient products. Reaching Millennials …

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Customer Service: From Conventional to Impressive

  IBM has predicted that by 2020, 85% of all consumer interactions will be handled without a human agent. Business enterprises need to take pre-emptive action by starting to shift its customer service into the digital world. Customer Service VS In-App Chat Messaging Zendesk, a software that helps improve customer relationship and communication, has found …

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How to be Very Useful for User? Chat Related Success Story

 Monster X Jobr How many of you have filled in a full profile in various professional job search portals? Does it work? Sometimes, even if we have already filled in all the information needed in the professional job search portal we signed in to, we still do not get the information we want; job offer …

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Introducing Omnichannel Chat Solution

Omnichannel Chat Communicating with customers is at the top of many a businesse’as lists of things to do right. The point of contact between a business and a customer can make or break a company. So setting up easy and quick engagement strategies is a key principle. On the other hand, social media platforms such …

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Options Available for Startups Keen on Chat

Nowadays getting involved in communities requires you to have dynamic approaches and dedication, just like building other relationships. Not to mention with marketing, it demands you to always advance towards and embrace practicality, especially for budding businesses like startups. Startups need to practise efficiency in order to become more stable, sometimes even more so than …

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The Different Types of Chat Bots

When you hear the word bot, what comes to  mind at that moment? You might think about how bad bots are. Interestingly, if you do a  Google search on “What are bots?”, the keyword will give rise to 50% negative results.  People are usually more aware of the “bad bots”, the type of bots that …

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AI is My Lawyer!

As one of the most hated professions by public opinion, lawyers, nonetheless, have also become one of the most sought after. Especially in these raging rise of the economic atmosphere in Southeast Asia, by 2025, law firms’ capability of handling clients will become much more significant. To top it off, the market is ridiculously huge, …

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What if Elon Musk Was Wrong about AI?

It is crystal clear that Artificial Intelligence (AI) is already within us. We are surrounded by smart machines which have amazing capabilities to self-learn such as Siri, Uber and Netflix. The impact of Artificial Intelligence is inevitable; it fills our daily lives, without having to mention that this phenomena might be disruptive in the future. …

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In-App Chat: Redesigning the Banking Experience

Have you ever considered how much time you waste facing the automatic teller machine? The traveling time from your place to the ATM, then time spent queueing up, and finally the time taken for completing the transaction itself. Today the financial world has been revolutionised. It has transformed all of your “wasted” time into something …

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Basic “Attachment” Features in Qiscus Chat SDK

Qiscus Chat SDK Qiscus Chat SDK offers lots of features and easiness on integrating user to user in-app chat feature into your apps. You can just simply add Qiscus.buildChatWith(“”) and it will automatically display the whole chat UI and functionalities of chatting application inside your app. Also read: “Create a Simple Echo ChatBot Using Qiscus SDK“ …

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