Tag Archive For "Live Chat"
How to Integrate Qiscus Smart Agent Allocation to CRM
Customer Relationship Management (CRM) system is arguably one of the key important components in all industry today. By understanding the need of our customer, we can leverage that to deliver even better service to our customer and then gain more trust. CRM also help to resolve any issue happening to our client, as well as …
in Insight
Live Chat is Not Only B2C’s Cup of Tea, But Also for B2B
Today, in this real-time communication era, live chat and video conference has changed the way companies do business. Most of our activities are integrated with this fast changing means of communication. The use of live-chat is not only affecting B2C based companies, but also their B2B counterparts. Interestingly, this stereotypical B2C technology can be employed …
in Client Story, Insight
How We Help Customer Service of Crowdfunding Platform
As a medical crowdfunding platform, WeCare.id has a noble goal to provide free access to decent health facilities for less fortunate people. They realized that the most efficient way right now to get these services to patients in remote areas in Indonesia is by going digital, thus WeCare.id adopt every measure to facilitate the healthcare …
in Insight
Maximizing Conversion in Your Business through The Implementation of Live Chat (Part II)
In the past, we used to have sales people to advertise our products.Thanks to technology, we now have an internet connection that enables businesses to advertise their products digitally. Thus, the website is created and starts being an essential tool so that business owners will not lose out on great opportunities to market their business. Now the …
in Insight
Maximizing Conversion in Your Business through The Implementation of Live Chat (Part I)
In the past, we used to have sales people to advertise our products.Thanks to technology, we now have an internet connection that enables businesses to advertise their products digitally. Thus, the website is created and starts being an essential tool so that business owners will not lose out on great opportunities to market their business. …
5 Essentials of Qiscus Chat SDK You Didn’t Know Your Team Needed
There are much several chat SDKs that you can use to create a modern messaging app. One of the best option over those all SDKs is Qiscus Chat SDK. In this article, we will summarize the features of the Qiscus Chat SDK. Here are 5 essentials things about Qiscus Chat SDK that your team needs to …
in Insight
Build My Own VS Using A Third-Party Service: Cost-Saving Tricks I Wish I Knew
Live chat is expected to grow by as much as 87% in the next 12 to 18 months from now. The reason why live chat will expand so quickly is because more than half of all customers prefer using a platform that allows them to chat in real-time rather than calling a company’s customer service …