Tag Archive For "live chat"
Create WhatsApp-Like WebApp Using Qiscus Web Chat SDK – Part 1
In this tutorial, we’ll try to create a WhatsApp-like web-app using Qiscus web chat SDK. We focus mainly on the user interface. More functionality will be discussed in another tutorial. Pre-requisite Before we can start working, we need to prepare necessary files for this tutorial. They are qiscus SDK javascript file and CSS file. We also need fontawesome …
Chat Feature Dilemma: Why Building is Not Always a Better Idea
In recent years, chat applications have shown significant growth and even surpassed social networks in terms of gaining active users. According to Business Insider Intelligence data, the number of combined users of the top four chat apps are larger than that of the top four social networks. In Indonesia alone, according to a research by …
Top 4 Reasons Why Live Chat is Best Thing to Increase Your Business Performance
One of the challenges faced by customers while shopping online is that they do not have access to someone who can help them live in real-time. Businesses are aware of this. Therefore many have installed live chat support on their eCommerce sites. This is definitely a commendable move. According to a recent report by Software …
4 Pain Points of Using Social Chat Apps for Work
There have been numerous talks on chats being almost the de facto communication platform in the working world. Indeed, popular chat applications like whatsapp, FB Messenger, Google Hangout etc have made it really easy for professionals to reach out to clients. Additionally, with reliable video calls, businesses are empowered to service clients remotely. All these are thanks to …
Chat is Playing a Bigger Role in E-Commerce
Consumers spend a significant portion of their lives chatting via popular messaging and social media applications. Interactions between friends are more frequently than not, carried out via chats which are a great way to make new friends and engage existing friends. For eCommerce businesses targeting the Gen-Y and Gen-Z consumers, this is one important thing to note. In today’s …
There’s More to be Just E-Commerce
The development of information technology has brought significant transformation on how businesses engage their customers. Today’s trend demands a model that makes highly effective and efficient information sharing between businesses and customers, with great emphasis on excellent user experience. This trend forces companies to re-evaluate their customer engagement model, not only for internal improvements of …
Live Your Entire Live in Chats
WeChat has pioneered the whole revolution of “chat as the universal interface†– ie you can, for all intents and purposes, live your entire life within WeChat by simply having conversations or chats. In fact, other popular chat applications are learning from WeChat very closely to make their applications ‘omnipresent’ in our lives. “The strategy of WeChat …
Will You be Disrupted?
When we talk about digital disruption, the business leaders out there will be split into two camps.. or let’s make that three camps. The first are those who believe that they are sheltered and are confident that their industry or at least they themselves will not be disrupted. The second are those who believe that …
The Rise of Ed-Tech: Meet the Next Revolutionary Education Platform
Just like any growing country worldwide, Indonesia has an enormous appetite for quality education. As the 4th largest education system in the world, the country has an equally big, if not bigger, problem to tackle when it comes to improving its education front. The diverse geographic condition of Indonesia, lack of infrastructures and corruption rate …
