What You Need to Know About The Conversational Era

As a part of modern society, conversation through messaging apps has become one of the main ways for us to fulfill our social needs, this is especially true for the so-called ‘millenials’. However, far beyond that, in this tech-savvy society messaging apps can also be used commercially. They can bridge the gap between a company …

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How to Choose Qiscus VS Firebase?

When it comes to enhancing business performance, making a messaging system is crucial and therefore, can be a very important task. When it comes to embedding messaging platform into a business, companies might need help from the third-party company, which makes a lot of businesses go to companies such as Firebase, Qiscus, and else. Firebase …

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Top 5 Insights From Us! Special Gift for You

On February until March, we published more than 20 articles and reports on Qiscus.com. Listed below are the five most popular insights of Qiscus thinking, based on visits to our website and blog. The takeaways? Looking at the list, it’s clear that you, our audience were hungry for perspectives on case study not only specific …

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Creativity Process You Can Learn: Story of UI/UX Designer Qiscus

Being creative doesn’t mean that we have to be good at creating something, nor to have a “good” looking inside the creativity. Being creative is just a matter of creating something. If we look at the definition of create based on Merriam-Webster, you might be surprised that there are no aesthetic words like good, beauty …

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How We Help Customer Service of Crowdfunding Platform

As a medical crowdfunding platform, WeCare.id has a noble goal to provide free access to decent health facilities for less fortunate people. They realized that the most efficient way right now to get these services to patients in remote areas in Indonesia is by going digital, thus WeCare.id adopt every measure to facilitate the healthcare …

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Your Customers Want Omnichannel Customer Service Experience

There is no doubt that messaging apps have become a necessity for most people on a daily basis, whether it is to communicate with someone across the world or to promote and create a business. Today, messaging apps (including Facebook Messenger, WhatsApp, WeChat, Line and more) have eclipsed social media, in both total users and …

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The Rising Phenomena in InsureTech with Omnichannel

While you may be well aware of the rise in fintech, have you ever heard about the new duo, insurance and technology? If we have to classify it, insuretech is a sector under the bigger umbrella fintech. To put it simply, it is the application of technology, created to solve one of the finance industry most …

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WebRTC: The Dawn of New-Age Banking Technology

Perhaps there is no other business industry that defines the very idea of marble lobbies in high-rise office structures more than the financial industry consisting of revered banks and financial firms. In fact, the appearance of skyscrapers, well-polished desks, and professionals in suits are considered the signs of a reliable and secure financial institution. The need …

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