Integrating Kata.AI Bot into Qiscus SDK Chat App

Kata.AI is an Indonesian Artificial Intelligence (AI) service provider focusing on creating and integrating chatbot into available conversation service clients such as Messenger, Line, Telegram, Slack or even generic messaging service clients (those are called channels in Kata.AI). The good news is that if you are using Qiscus Chat SDK to build your chat application, …

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Basic “Attachment” Features in Qiscus Chat SDK

Qiscus Chat SDK Qiscus Chat SDK offers lots of features and easiness on integrating user to user in-app chat feature into your apps. You can just simply add Qiscus.buildChatWith(“”) and it will automatically display the whole chat UI and functionalities of chatting application inside your app. Also read: “Create a Simple Echo ChatBot Using Qiscus SDK“ …

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Create a Simple Echo ChatBot Using Qiscus Chat SDK

In this article, we would like to leverage a process of integrating chatbot into a chat app that is created using our chat engine Qiscus Chat  SDK. We are going to create a simple echo bot and simple chat sdk app to do so. Let’s get to the point. First thing first, you need to …

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How to Engage Online Communities in Your Business

A community is an inseparable part of businesses. The community here refers to every single stakeholder, including customers, employees, and any person or organization who is relevant to your business.  Nurturing communities in business can be beneficial, be it online communities or offline. Social networking, especially, will be a prominent part of your business marketing …

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The Importance of Conversational Interface in This Messaging Era

In this Internet era, social media has become a fundamental aspect of everyday life. It can be safely said that chatting apps have overshadowed social networks. Not only for conversing with friends and relatives but more than that, messaging apps are now used for many other purposes, such as browsing merchandise, connecting with brands, watch …

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Create a Sophisticated Conversational Commerce using Qiscus Chat SDK

Conversational commerce is an important tool for retailers, especially for those who have a huge online presence as it is able to offer big opportunities to meet rising demands for better customer experiences and more personalization. Since customers are now savvier and influenced by infinite amounts of data, they are expected to be more selective …

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4 Pain Points of Using Social Chat Apps for Work

There have been numerous talks on chats being almost the de facto communication platform in the working world. Indeed, popular chat applications like whatsapp, FB Messenger, Google Hangout etc have made it really easy for professionals to reach out to clients. Additionally, with reliable video calls, businesses are empowered to service clients remotely. All these are thanks to …

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There’s More to be Just E-Commerce

The development of information technology has brought significant transformation on how businesses engage their customers. Today’s trend demands a model that makes highly effective and efficient information sharing between businesses and customers, with great emphasis on excellent user experience. This trend forces companies to re-evaluate their customer engagement model, not only for internal improvements of …

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