#TechTalk 117: Enhancing Customer Experience (CX) to Boost Sales and Customer Loyalty

During the last quarter, Qiscus held our #TechTalk event series. Being held at Blog 71 Yogyakarta, #TechTalk117 was attended by hundreds of SME owners around the Yogyakarta area. This event was held in collaboration between Qiscus, Faspay, and Avana. Faspay is a local start-up while Avana originates from Malaysia. At the event, attendees were fortunate …

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Donating with Convenience: Kitabisa.com’s Story in Using Qiscus Multichannel Customer Service Chat

“There are still a lot of good people in Indonesia.” That thought seems to be proven by Muhammad Alfatih Timur and Vikra Ijas, co-founders of Kitabisa.com, the first crowdfunding platform for social causes in Indonesia. Established since 2013, Kitabisa.com utilizes digital technology to systematically bridge good people, the community and organizations to be called #OrangBaik …

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