Moving from PRISM, A Migration Guide

PRISM has announced that it will stop its service to the merchants at the end of April 2019. We welcome you to migrate your multichannel customer service solution to our service.   Qiscus Multichannel Customer Service Chat is a multichannel customer service solution that connects customers to merchants through public messaging service, such as Facebook …

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What You Need to Know About The Conversational Era

As a part of modern society, conversation through messaging apps has become one of the main ways for us to fulfill our social needs, this is especially true for the so-called ‘millenials’. However, far beyond that, in this tech-savvy society messaging apps can also be used commercially. They can bridge the gap between a company …

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How to be Very Useful for User? Chat Related Success Story

 Monster X Jobr How many of you have filled in a full profile in various professional job search portals? Does it work? Sometimes, even if we have already filled in all the information needed in the professional job search portal we signed in to, we still do not get the information we want; job offer …

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Facing the Change in Hospitality Industries With Chatbots

The technology had been advanced to help our lives easy and convenient. The emergence of artificial intelligent (AI) through chatbots has affected not only finTech, but also hospitality and travel industries. To serve a massive amount of customer, an efficient and cost-saving chatbots has become a better option and could even make the companies grow. …

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How Qiscus Helps Doku Improve Customer Experience

In this digital era and the rising of financial technology (FinTech). People are making payments  not only via banks, but also using electronic money (e-money). The traditional paper money is fast becoming outdated and it is being replaced by the convenient. And easy-to-use e-money, although not completely. sdk More than just digital money like in …

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Options Available for Startups Keen on Chat

Nowadays getting involved in communities requires you to have dynamic approaches and dedication, just like building other relationships. Not to mention with marketing, it demands you to always advance towards and embrace practicality, especially for budding businesses like startups. Startups need to practise efficiency in order to become more stable, sometimes even more so than …

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AI and Chat Interface in FinTech App

2016 is over, and it seems like bots are a new trend that has arose. The bots invasion has begun. Many industries are trying to exploit bots to elevate their businesses. E-commerce companies are using bots to complete their carts as are medical apps, who are utilising bots  to give quick answers to user queries …

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