Omnichannel: A Multitasking Way to Satisfy Customers

Customers are easily inundated  byads, be it via emails, notifications, chats, calls, or by any other means as long as they connected with satellite. As convenient as it appears to be, the real problem marketers have to solve is how to reach potential customers without drowning them in a sea of information. Moreover, with more …

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#TechTalk104: Apps with Chat or Without?

Saturday (10/02) Qiscus held a monthly event, TechTalk, with the theme “Apps with Chat or Without”. Taking place in Jogja Digital Valley, the event was attended by participants from various professional backgrounds. This TechTalk is the 104th event held by Qiscus. In this event, Rizqinofa Putra, Founder of Skyshi Digital Indonesia, attended as a speaker. …

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Why You Should Consider Utilizing Chat to Engage Millennials?

Millennials, or people in the 18 to 35 age range, are considered more complex and unconventional than the previous generations. Their sheer number compared to the other generations makes them influential in every sector, especially in Information Technology (IT) and mobile networking, where people can easily shift their interest to more convenient products. Reaching Millennials …

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Customer Service: From Conventional to Impressive

  IBM has predicted that by 2020, 85% of all consumer interactions will be handled without a human agent. Business enterprises need to take pre-emptive action by starting to shift its customer service into the digital world. Customer Service VS In-App Chat Messaging Zendesk, a software that helps improve customer relationship and communication, has found …

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How to be Very Useful for User? Chat Related Success Story

 Monster X Jobr How many of you have filled in a full profile in various professional job search portals? Does it work? Sometimes, even if we have already filled in all the information needed in the professional job search portal we signed in to, we still do not get the information we want; job offer …

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Top 5 Insights From Us! Special Gift for You

This month we published more than 20 articles and reports on Qiscus.com. Listed below are the five most popular insights of Qiscus thinking, based on visits to  our website and blog. The takeaways? Looking at the list, it’s clear that you, our audience, were hungry for perspectives on how digital technologies are disrupting not only …

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Qiscus X Jogja JS 8: Learn about TypeScript and How to Configure It

What is TypeScript? JavaScript is not a new thing for a web programmer or a software developer. It is a well-known programming language in digital world. It became one of the programming languages that can be used to create Windows-based applications. Unfortunately, in creating large-scale complex applications using JavaScript is not so easy. Microsoft, a …

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Learn More about Chat SDK and API

Understanding developer’s lingo such as Software Development Kit (SDK) and Application Programming Interface (API) might be complicated for commoners. Here is what you should know about these terms and how they have changed today’s tech industry. SDK, A Magic Kit for Developers The last word in the term SDK says a lot about its function. …

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