Lead Your Business to Conversational Commerce

Digitalization is everywhere. It changes everything into something that can be accessed anytime, anywhere. The widespread phenomenon of digitalization impacts many aspects in various fields and industries. One of these is the change in consumer behavior. This change occurred as an evolution from conventional trading to electronic commerce (E-Commerce), which brings about the new phenomenon …

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Some Rules to Follow Before Entering Live Video in Fintech

Are you working in a financial institution such as in the insurance industry, a bank, or mortgage? Then you must have been aware of the fact that for the last decade, innovations in the financial service industry has focused predominantly on customer experience. According to Juan Gonzalez, Frost & Sullivan’s Research Manager for its Digital …

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Protocol for Modularity in Swift

We often develop an app in a short time but it is a very complex process. To meet the delivery target, it would be better to use some pod dependencies. SJProgressHUD is one of the modular dependencies available for displaying popup or loading processes which is available on Cocoapods. The alternatives are SVProgressHUD, MBProgressHUD, JQProgressHUD. …

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4 Benefits of Live Video in Enhancing Customer Banking Experience

Smartphone and tablet user bases are increasing rapidly, and because of the millennial market development which sees mobile banking technology, as well as online services, becoming more accessible to users, consumers now can conduct their personal banking anytime and anywhere they wish. By using smartphones, it enables a new payment paradigm and also creates a …

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How To Create Simple Custom Chat Rooms Using Qiscus Chat SDK

Business is a place where a seller meets a buyer. Buyers, also known as customers, have different personalities and various needs. The seller’s duty is to provide what is needed and make it fulfill the customer’s needs. That principle also applies in Qiscus. We are always dealing with consumers who have various needs because every …

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The Importance of Conversational Interface in This Messaging Era

In this Internet era, social media has become a fundamental aspect of everyday life. It can be safely said that chatting apps have overshadowed social networks. Not only for conversing with friends and relatives but more than that, messaging apps are now used for many other purposes, such as browsing merchandise, connecting with brands, watch …

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Making your Apps “Chatable”

As a Software developer who create an app for clients, we might often find this in the requirement: “able to chat with other users” Which basically the owner want chat functionality in the app to let users talk and interact each other without the need to open other social messaging apps. This is needed to …

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The New World: Digitized

Times have changed and the world is also changing. While technology helped facilitate our daily work 10 or 15 years ago, now, we depend on it so much that it’s become the air that we breathe. We live with the technology and everything has been touched by technology; all have been digitized. We have no …

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Is Your Business Ready to Face Digital Disruption?

In the past 10 years, there have been perceptions of online shopping as something that is unsafe and unable to replace conventional shopping as we usually do at department stores. Many stores nowadays actually sell their products conventionally in their stores, but they also promote and sell them online to reach larger markets. Also, in …

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Create a Sophisticated Conversational Commerce using Qiscus Chat SDK

Conversational commerce is an important tool for retailers, especially for those who have a huge online presence as it is able to offer big opportunities to meet rising demands for better customer experiences and more personalization. Since customers are now savvier and influenced by infinite amounts of data, they are expected to be more selective …

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