Will You be Disrupted?

When we talk about digital disruption, the business leaders out there will be split into two camps.. or let’s make that three camps. The first are those who believe that they are sheltered and are confident that their industry or at least they themselves will not be disrupted. The second are those who believe that …

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The Rise of Ed-Tech: Meet the Next Revolutionary Education Platform

Just like any growing country worldwide, Indonesia has an enormous appetite for quality education. As the 4th largest education system in the world, the country has an equally big, if not bigger, problem to tackle when it comes to improving its education front. The diverse geographic condition of Indonesia, lack of infrastructures and corruption rate …

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BBM’s Fight Back: Learning from China’s WeChat

Whatsapp has exceeded 1 billion users. Similarly for Facebook Messenger. Both are one of the top messaging apps used in this region – for both social and work purposes. One player that is seemingly lagging behind in the race is BlackBerry Messenger (BBM) which made an arguably smart move in 2013 by propelling its Messenger …

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The Highlights of Our 2017 Retreat

This is a reflection by Muhammad Md Rahim, COO of Qiscus. We have just ended our annual retreat – an event we all, including all our own family members, look forward to every year. It is the time we refresh, review, refine and revitalize ourselves in preparation for the exciting journey ahead. Qiscus as a …

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Bringing Care into The Palms of Patients

We are seeing an aggressive revolution of the professional service industries – a wave of virtualization is hitting multiple industries and pressurizing professional service firms to rethink, restrategize and transform the way they bring their services to their clients. The healthcare industry is probably one of the industries that are the hardest or most ‘insulated’ …

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Refining Education One Call and One Chat at A Time

The concept of e-learning has actually been introduced since the dawn of the internet, dating back to as early as 1992 when The Electronic University Network offers a Ph.D. program via America Online. But now, we are moving towards m-learning. We are already seeing schools seriously adopting m-learning to overcome certain constraints in education, especially …

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The Need to Bring Your Services Your Clients’ Palms

In mid 2016, The International Telecommunication Union estimated that there will be whooping 7,1 billion mobile phone subscriptions worldwide by the end of the year. Oh wait, that’s actually almost the global population count! (which currently stands at 7.5 billion). More fascinating is the fact that it is not uncommon to find families in a …

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The Changing Reality: Marble Lobbies VS Virtual Network

Marble lobby is the sign of a respectable business. That along with skyscrapers, polished looking receptionist behind the desk, and that shiny giant-sized company logo above it. But taking technology and virtual entrepreneurs into consideration, one might begin to ponder “Is marble lobby still a valid barometer to a successful business?” Lest we forget, Uber …

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Chat and Calls are Empowering Businesses

Technology runs on a fast and steady pace that keeps everyone on their toes. Innovations, start-ups, and more tech trends are launched at extremely fast rate, consequently shifting the global perception of the world. With its large impact, technology becomes a mandatory aspect in human’s daily life. It is now mandatory for businesses to learn, …

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