#TechTalk104: Apps with Chat or Without?

Saturday (10/02) Qiscus held a monthly event, TechTalk, with the theme “Apps with Chat or Without”. Taking place in Jogja Digital Valley, the event was attended by participants from various professional backgrounds. This TechTalk is the 104th event held by Qiscus. In this event, Rizqinofa Putra, Founder of Skyshi Digital Indonesia, attended as a speaker. …

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Customer Service: From Conventional to Impressive

  IBM has predicted that by 2020, 85% of all consumer interactions will be handled without a human agent. Business enterprises need to take pre-emptive action by starting to shift its customer service into the digital world. Customer Service VS In-App Chat Messaging Zendesk, a software that helps improve customer relationship and communication, has found …

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Top 5 Insights From Us! Special Gift for You

This month we published more than 20 articles and reports on Qiscus.com. Listed below are the five most popular insights of Qiscus thinking, based on visits to  our website and blog. The takeaways? Looking at the list, it’s clear that you, our audience, were hungry for perspectives on how digital technologies are disrupting not only …

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Qiscus X Jogja JS 8: Learn about TypeScript and How to Configure It

What is TypeScript? JavaScript is not a new thing for a web programmer or a software developer. It is a well-known programming language in digital world. It became one of the programming languages that can be used to create Windows-based applications. Unfortunately, in creating large-scale complex applications using JavaScript is not so easy. Microsoft, a …

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Learn More about Chat SDK and API

Understanding developer’s lingo such as Software Development Kit (SDK) and Application Programming Interface (API) might be complicated for commoners. Here is what you should know about these terms and how they have changed today’s tech industry. SDK, A Magic Kit for Developers The last word in the term SDK says a lot about its function. …

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Qiscus Chat and Call SDK: Enhancing the Healthcare Industry

Telemedicine and telehealth, both of them often used interchangeably. Have become fine examples of the application of technology in an otherwise traditional healthcare industry. As similar as they may seem to be, there is a clear distinction between both: telemedicine is only limited to clinical services, while telehealth is far wider, encompassing health services like …

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How Qiscus Helps Doku Improve Customer Experience

In this digital era and the rising of financial technology (FinTech). People are making payments  not only via banks, but also using electronic money (e-money). The traditional paper money is fast becoming outdated and it is being replaced by the convenient. And easy-to-use e-money, although not completely. sdk More than just digital money like in …

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The Digital Revolution of Insurance in Indonesia

Indonesia is undoubtedly one of the most enticing markets in the world and the most attractive insurance market in Asia with a high potential in profitability and growth. With more than 250 million people, the country is enthroned as one of the largest economic zones in the world. But there is no guarantee that every …

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Options Available for Startups Keen on Chat

Nowadays getting involved in communities requires you to have dynamic approaches and dedication, just like building other relationships. Not to mention with marketing, it demands you to always advance towards and embrace practicality, especially for budding businesses like startups. Startups need to practise efficiency in order to become more stable, sometimes even more so than …

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