Moving from PRISM, A Migration Guide

PRISM has announced that it will stop its service to the merchants at the end of April 2019. We welcome you to migrate your multichannel customer service solution to our service.   Qiscus Multichannel Customer Service Chat is a multichannel customer service solution that connects customers to merchants through public messaging service, such as Facebook …

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4 Pain Points of Using Social Chat Apps for Work

There have been numerous talks on chats being almost the de facto communication platform in the working world. Indeed, popular chat applications like whatsapp, FB Messenger, Google Hangout etc have made it really easy for professionals to reach out to clients. Additionally, with reliable video calls, businesses are empowered to service clients remotely. All these are thanks to …

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