Meeting Your New Customers’ Expectations with Fintech

In early November 2018, the 112th Qiscus TechTalk was held, touching on how financial technology (fintech) can be used to meet the expectations of customers today, in particular, the Indonesians. Held by Qiscus in Kantorkuu, this event included panelists consisting of esteemed fintech players: Teddy Tee (CEO Cashlez), Johnny Widodo (Director OVO), Adjie Wicaksana (CEO …

Continue reading

5 Questions that CXOs Must Ask When Adopting Chat & AI for Businesses

According to a study conducted by Oracle, 80 percent of the respondents are planning to use chatbots for customer interactions by 2020. At the same time, 36 percent of them have already implemented a chatbot service. Considering that the mass use of chatbots has just begun, the expected growth is quite impressive. Previously there was the 60’s …

Continue reading

#TechTalk 106: New Expectations of Millennial Customers

Saturday (17/03) Qiscus held a monthly event, TechTalk, with the theme “New Expectations of Millennial Customers”. Taking place in CO&CO Space, the event was attended by participants from various professional backgrounds. This TechTalk is the 106th event held by Qiscus. In this event, Rizal Rahman, Founder of Cilsy.id and Distra Vantari, Founder Talkabot.id  attended as …

Continue reading

#TechTalk 105: Building Interactions through A Community

Building a collaborative startup community is not easy. There are no specific rules you need to follow. A community has its own set of ideologies and shared dreams between all of its players. In east Java, communities such as suWEc, FB Dev Circles Surabaya and Gerdhu have grown an ecosystem through the interactions within their …

Continue reading

Top 5 Insights From Us! Special Gift for You

This month we published more than 20 articles and reports on Qiscus.com. Listed below are the five most popular insights of Qiscus thinking, based on visits to  our website and blog. The takeaways? Looking at the list, it’s clear that you, our audience, were hungry for perspectives on how digital technologies are disrupting not only …

Continue reading

TechTalk: Improving Digital Literacy in Indonesia

Having the fourth highest population in the world doesn’t necessarily mean that this makes Indonesia one with many experts and skilled workers. Based on data from the World Bank, Indonesia experienced high GDP growth per year (around 7%) in 1990 up to 1997, a pace that had never been seen in other Asian countries. However, …

Continue reading

AI and Chat Trends in 2018

Hello, 2018! It seems that time has passed quickly through 2017 and now we’re welcoming 2018, just as quickly as how we saw digital technology causing significant disruption in many fields which inevitably brought along positive impacts. We can see how e-commerce has grown rapidly worldwide in 2017, especially in Southeast Asia (SEA). E-commerce continues …

Continue reading