Qiscus Supports the Indonesian E-Commerce Sector: Optimizing Bukalapak’s Chat Feature

Instant chat messaging’s popularity is gradually increasing in Indonesia. eMarketer reported that in 2014, the recorded number of chat messenger users in Indonesia reached 37.6 million users. The amount is predicted to increase to 91.6 million users in 2019. This rapid enhancement affects the change of Indonesian’s customer behavior, who expects that services and products …

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How to Create Customer Service Chat with Qiscus Chat SDK

Earlier on 2018, we announced our new customer service solution package called Qiscus Multichannel Customer Service Chat. We personally called it Multichannel CS Chat. It is an accelerator package as a solution for customers service. It is an integrated service which connects customers to merchants via currently available messaging services in the market such as FB …

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Create WhatsApp-Like WebApp Using Qiscus Web Chat SDK – Part 1

In this tutorial, we’ll try to create a WhatsApp-like web-app using Qiscus web chat SDK. We focus mainly on the user interface. More functionality will be discussed in another tutorial. Pre-requisite Before we can start working, we need to prepare necessary files for this tutorial. They are qiscus SDK javascript file and CSS file. We also need fontawesome …

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