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Unlimited Possibility for Going Mobile

Technology is created to make a better life for humanity. It cannot replace the human needs of intimate and physical interactions. These needs are still there, but the way or the channel they are accessed are further facilitated by technology.  Both offline and mobile-based channels have the same aim of bringing the best services companies can offer to their customers with maximum outcomes. In many cases, technology is proved to enhance those outcomes more than offline methods do.

In March 2017, EmergingEdTech reported some stories that proved how technology is able to enhance teaching and learning in the education sector: the sector that largely still operates via the physical classrooms. Moresville Graded School District went through a “Digital Conversion” in 2007. The Digital Conversion plan was designed around the integration of technology, professional development, and a student-centered approach. Digital content and curriculum took an important part in molding critical thinking and problem-solving in their students. With this, the result was astonishing! In just 3 years, the graduation rate of the school jumped from 80 percent in 2008 to 91 percent in 2011.

The same story happens in Carpe Diem High School. This public school successfully increased student achievements through well planned instructional technologies and education innovations. Closer to home, platforms such as Ruangguru are even revolutionizing the whole education industry with WebRTC by allowing students to learn from their mobile phone, at anytime, from anywhere and from whoever. Amazing application of the WebRTC technology!

[Source: blog.ruangguru.com]
There are many more of such successful adoptions of technology, but on the flip side, there are also unsuccessful ones as well where the investment in technology does not result in the ‘ROI’ that the schools hoped to achieve.

Upon a closer look, these failures are a result of a few factors which includes the strategy of ‘digitization’ was not properly integrated with the overall strategy of the schools as well as the organisation culture and practices. This is consistent with research conducted by McKinsey, which also highlighted a few other factors why businesses in general failed to generate the ROI they hoped for from their digitization strategies.

Beyond the education sector, we see the importance of digitization in the healthcare sector as well. In fact, this sector is really ‘hot’ right now with many players trying to solve the gaps in the healthcare sector with telemedicine/mobile-based medical consultation, specifically with WebRTC. The Wall Street Journal reported that 15 million Americans received remote medical care in 2015. Those numbers grew by approximately 30 percent in 2016. Web healthcare companies, such as Teladoc, Doctor on Demand and American Well were estimated to hold 1.2 million virtual doctor visits in 2016, up from 20 percent in 2015.

All these points to the promising opportunities that businesses can tap on when they embark on the process of adopting technology/digitization. It’s now about taking the first step.

We want to help businesses take the first step. Our solutions are focused on helping businesses and educational institutions/centers leverage the power of WebRTC to facilitate the delivery of services right from the mobile phones, via chat and video calls. So if you need a sounding board, we are happy to be one for you. Just drop us a note at [email protected].

All the best!

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